A promise to follow up
“I’ll pay you on Friday.”
The agent records the promised date and adjusts the next reminder. It tracks the commitment without treating a promise as a payment received.
DEBT COLLECTION SOFTWARE AND AI AGENT
Your overdue invoices, followed up through to payment.
The Billabex AI agent handles follow-ups, customer replies and payment commitments. Your team chooses which clients to hand over and keeps control of sensitive decisions.
Invoice 2024-087
Léa, your Billabex agent
€4,680
5 days overdue
Payment confirmed · case closed
- Léa Moreau, Mon 09:12: Hi Camille, invoice 2024-087 is now 5 days overdue. Would you like me to resend it? Personalised reminder sent.
- Camille Durand, Mon 15:47: Hectic week on my end. Can I pay on Friday? Reply understood · promise recorded for Friday.
- Léa Moreau, Fri 11:15: Hi Camille, as agreed, I’m following up on invoice 2024-087. Were you able to start the payment? Friday reached · follow-up sent at the right time.
- Camille Durand, Fri 16:40: Transfer made just now. Thanks for the reminder 🙏 Payment confirmed · case closed.
- Invoice settled · relationship preserved
ReminderReplyPromisePayment
Request a demo
30 minutes to see the agent at work and check how it fits your setup.
- GDPR compliant
- AI Act compliant
- Data hosted in the EU
4.9/5 Trustpilot & Google
They already have a Billabex AI agent in their teams
The time saved is measurable.
Grégoire Le Chanu
Managing Director · Kalios
“Billabex cut our DSO by 15 days and saved us one FTE. That’s it.”
DSO: average collection period · FTE: full-time equivalent.
Testimonial translated from French.
Follow-ups move forward. Your team keeps the decisions.
For finance and administration teams in small and medium-sized businesses, every reply needs a next step. Here is how your agent and your team share the work.
Illustrative examples of customer replies
A payment plan to approve
“Can I pay in three instalments?”
The agent prepares a proposed payment plan. Your team approves it before it takes effect; the agent then follows up on the agreed instalments.
A dispute to resolve
“The invoiced amount does not match the quote.”
The agent flags the dispute and passes the conversation on in a task. Your team decides with the relevant context; actions that conflict with the dispute are paused.
- You choose which clients to hand over to the agent.
- You can pause follow-ups and take over a case.
- Sensitive decisions come back to you with the context.
Start with the clients you choose.
Review a few accounts with your team before activating follow-ups. You can then expand the portfolio entrusted to the agent.
01Connect your invoices
Connect your invoicing software or forward invoices by email. The agent retrieves amounts, due dates and customer contacts.
02Review the selected accounts
Select the clients to follow up with and exclude sensitive accounts. Check balances, due dates and contacts before the first messages are sent.
03Activate follow-ups
Set the agent’s tone and rules, then activate follow-ups for the accounts you have checked. Your team can follow every exchange and handle the decisions that need their input.
Pause a follow-up, take over a case or review the complete history whenever you need to.
Compatible with your tools,
built around your habits.
Bring in your invoices without changing how you work. Billabex connects to your tools, then the agent takes over.
Need another tool? Our API and custom connectors complement native integrations.
Automating the send is not getting paid.
Reminders from your invoicing software send. Collections software helps you steer. Billabex takes over where someone has to understand the reply, answer it and follow the agreement through to payment.
| Criterion | Automated remindersA feature of your invoicing software | Collections softwareA cockpit for your team | Billabex AI agentA colleague who handles the case |
|---|---|---|---|
| When the customer replies | Automated remindersThe reply lands in your inbox | Collections softwareA task is created for your team | Billabex AI agentThe agent answers right away |
| Following up on the agreement | Automated remindersNone: the payment plan lives outside the tool | Collections softwareA due date to watch | Billabex AI agentTracked through to payment, plan approved by you |
| What is left for you to do | Automated remindersRead, sort, follow up yourself | Collections softwareWork the tasks, arbitrate the cases | Billabex AI agentDecide when the decision is yours |
When a decision belongs to you, Billabex hands over the case with the full context.
See the detailed comparisonSee where to act. Find who to talk to.
Spot receivables that are getting older
The detailed customer aging report helps you identify overdue balances weighing on cash flow. Filter, sort and select a currency to inform your decisions.
Explore receivables monitoringMissing the right payment contact?
Search for a finance contact or the leader of a small business and enrich their details. A LinkedIn profile or known email can help you find the right person.
Explore contact searchWhat Billabex changes day to day.
Behind every case moving forward is a team getting time and peace of mind back.
Testimonials translated from French.
Two years together for simpler, more effective and better-managed collections
We have now been working with Billabex for two years, and the solution has genuinely changed how we manage collections.
What used to be a time-consuming task has become much simpler and almost a formality. We have clear, effective indicators that make it easy to track our outstanding receivables and actions.
The Billabex team is also responsive, available and always ready to listen. We have saved time, improved our organisation and made collections much more effective.
I recommend Billabex without hesitation.
Jean-Marc Langiano
Managing Director · France Fournitures
Sophie Bureau
Administrative and Finance Manager · ICILUNDI / Le Palace Nantes
“We have been using Billabex for two years and are fully satisfied. It is a real time-saver for me in my day-to-day work as an office manager.”
Salim Sehili
President · SI Consulting
“A great piece of software! It saves valuable time and helps us make money. Thank you!”
Brice Mallié
CEO · Crosstalent (saas.group)
“A high-performing solution from the very first day we started using it.”
Steven Lardeux
CEO · OH MY DAF
“Bravo!!! The perfect tool for collecting our clients’ receivables. It is a pleasure to use and, most importantly, it works!”
Frequently Asked Questions
The essentials before handing your follow-ups to the agent.
Still have questions?
Contact our team→Have your customers stopped replying?
Billabex restarts the conversation.
See how the agent understands what is holding payment back and moves the case forward with tact.