Engage a Billabex virtual AI collaborator! Entrust it with all your follow-ups by email, phone, SMS, and mail. It responds to your clients intelligently, with tact and diplomacy until your invoices are paid.
Assign it a first name, last name, and email address. Refine its personality, writing style, and tone according to your preferences. Choose the communication channels it will use: email, SMS, regular mail, registered mail, phone calls, and voicemail.
2. Easily integrate your invoices
Send your invoices by email or give it access to your invoicing tool. The agent can read and interpret invoices received by email or retrieve them directly from your billing system.
3. Let the agent prepare and execute an intelligent follow-up plan
For each debtor, the agent creates a personalized and intelligent follow-up plan. It also responds to debtor questions, ensuring effective and diplomatic communication. You no longer have to worry about your invoices being paid.
Features
A multichannel and multilingual virtual agent that knows how to adapt
A multichannel agent: Your Billabex virtual agent automates the payment follow-up process across multiple channels. The agent can draft and send an email, SMS, or paper mail. The agent can also generate a voice message and leave it directly on a voicemail. If necessary, the agent can request a phone call to be made. A multilingual agent: The agent adapts to the debtor’s language. It speaks several dozen languages (English, French, Spanish, Italian, Portuguese…). An adaptable agent: The agent prepares intelligent and tailored follow-up plans for each debtor. It schedules its next action in advance based on the context.
Intelligent responses
The virtual agent can respond to clients’ questions with tact, empathy, and diplomacy. You can also ask it questions directly by email or give it additional instructions. You can ask your agent to send you regular reports to monitor its progress.
You remain in control
You can disable follow-ups for a particular debtor or disable a communication channel. You can ask your agent to send you regular reports to monitor its progress. Your virtual agent alerts you by email when it is blocked.
Why an AI for your follow-ups?
Follow-up personalization
Without Billabex AI
Sends predefined reminders at fixed intervals, without considering the specifics of each client.
With Billabex AI
Capable of analyzing clients’ payment behaviors and personalizing follow-ups based on these behaviors. This allows for adjusting the tone, channel, and timing of each follow-up to maximize recovery chances.
Adaptability
Without Billabex AI
Works on fixed rules and does not adapt to new information.
With Billabex AI
An AI considers the responses it receives.
An AI knows how to read unstructured data. It understands the emails it receives and knows how to act accordingly. Expected payment date The AI can remember the indicated expected payment date to stop follow-ups until that date. Automatic absence message The AI can read the automatic message and suspend follow-ups during the debtor’s vacation. “Email not found” message The AI understands that the email address is incorrect or that the contact no longer works at the company and immediately stops follow-ups on that email address and seeks to correct it or find a new contact.
Continuous Learning
Without Billabex AI
Does not improve.
With Billabex AI
Continuously improves through machine learning. It can adjust its follow-up strategies based on past results and new data.
Simulated Human Interaction
Without Billabex AI
Sends standardized messages without interaction or personalization. Does not respond to emails.
With Billabex AI
Can simulate human interactions, draft convincing emails, answer client questions, and resolve objections, which can improve response and payment rates.
Efficiency and Time
Without Billabex AI
Limited automation requiring frequent manual supervision and adjustments.
With Billabex AI
Reduces the time and resources needed for debt recovery by automating and optimizing the process, allowing teams to focus on more strategic tasks.
Improving Debtor Client Experience
Without Billabex AI
Can seem impersonal and rigid, which can irritate clients and harm relationships.
With Billabex AI
Offers a more personal and empathetic approach, reducing friction with clients and maintaining better business relationships.
Testimonials
Since we started using Billabex, our payment follow-up process has significantly improved. The AI automation has reduced our payment delays, and our clients respond faster. Personalized reminders and regular reports allow us to track progress efficiently. Billabex is an indispensable asset for our company!
Stéphane Nasser
CEO, OpenVC
Billabex not only automates our payment follow-ups but also provides outstanding customer support. At every step, the Billabex team has been responsive and highly professional, answering all our questions accurately. The interactions with their virtual agent are clear and effective, helping us maintain excellent relationships with our clients. Billabex’s customer service is truly exceptional, and it makes all the difference.
Hakim Aammar
Cofounder, Adamik
Since we started using Billabex, we no longer worry about invoice payments. The virtual agent handles all follow-ups autonomously and efficiently, allowing us to focus on our core business. The stress related to unpaid invoices has vanished, and we’ve seen a significant improvement in our cash flow. Billabex has provided us with incredible peace of mind. I can’t imagine going without it!
